“I don’t sell hotel rooms. I sell happiness.” Those two simple sentences that Brittany Busch overheard on her first day as an eCommerce manager for Hilton Worldwide almost perfectly sums up why she is enamored with her job. Romantic vacations, girlfriend getaways, seeing the world — Brittany’s work aims to show you there’s so much more to a Hilton than the bed you sleep in.
Supporting new hotels joining the Hilton family in all things web and social, Brittany’s role is all about connecting the dots between brand, general manager and customer to enhance travel. Whether she’s helping a not-so-tech-savvy manager have an ‘ah-ha!’ social media moment or optimizing the online experience for a potential guest, Britany takes pleasure in enhancing the Hilton brand.
It all comes back to the idea that Brittany spends her days selling — or perhaps sharing is a better word — what she loves. Find what you love, then do that and voila! You’ve found the key to really enjoying your career, says Brittany.